Agent Use Cases › Marine
Answer a marine retailer’s phone with an AI voice agent
A Canadian marine and fishing retailer put AI voice agents on its lines and went from answering about half its calls to nearly all.
Done with: Brainova Talk (AI voice agents)
What they did
The Harbour Chandler, a marine and fishing retailer shipping across Canada and the US, put Brainova’s voice agents on its main and overflow lines. The agents answer product questions and book callbacks; a later agent, ‘Fisher’, texts checkout links mid-call. An inventory agent also publishes Shopify listings.
Calls answered: ~52% → 99%.
How it went
Per the vendor: 99% of 6,443 calls answered (Aug 2025–Jul 2026), up from ~52%; 2,287 callbacks booked and 4,595 questions answered in the first nine months. The CEO estimates profits rose at least 25% (his own count).
Try it yourself
Build a voice agent for my marine store's phone line. It should answer questions about [product catalog/stock], take orders or book a callback with [staff] in [calendar], and text a checkout link from [Shopify] when a caller is ready to buy. Log every call with a summary to [CRM/Sheet]. Escalate anything about returns or warranty to a human.Date: Jul 10, 2026 · Results are as reported by the source, not independently verified by Zip AI.
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